Customers increasingly aware of data rights

Businesses will need to realise the commercial importance of handling customer data correctly in order to succeed in 2013, the head of the Information Commissioner's Office (ICO) has said.

Networking - it can be so relatively easy if you have a system

Do you feel like "Billy No-Mates" when you go networking? If so read this blog where I explain how I try to get round this problem

Water bills rise by 3.5 per cent on 1 April

A 3.5 per cent rise in water prices, which takes effect on 1 April 2013, will add a further £13 per year to household costs according to comparison and switching service uSwitch.

Car insurance rises for female drivers since EU ruling

The cost of car insurance for female drivers aged 17-18 has risen by 50 per cent since an EU ban on using gender to calculate premiums came into force last month.

Boxing Day record for online retail sales

Consumers made 113 million visits to retail websites on Boxing Day, making 26 December 2012 the busiest ever day ever for online retailers, according to information service Experian.

New 'gender neutral' insurance rules now in force

Insurers are no longer able to take gender into account when calculating insurance premiums, after new European rules came into force today.

Traditional communication tops list for customer service

Telephone and email are the preferred methods of communication for customers when it comes to customer service queries with businesses, research from technology consultancy Portal has found.

REMEMBER - People like to deal with people

Too many are forgetting the personal touch because of the Internet

Businesses urged to include disabled customers

SMEs are being urged to harness the £80 billion potential spending power of disabled people in the UK by ensuring that their goods and services are accessible to all.

Syndicate content