Customers

Customers don't care ?

Do Customers care at all about you?
Read this interesting article by South African International Speaker Paul du Toit

Will writing and estate administration should be regulated, says advisory group

Providers of Will-writing and estate administration services should be regulated, the Legal Services Board (LSB) has said, after research found an inadequate standard of Will administration and safekeeping of consumer's money.

HMRC apologises for slip in contact centre service

HMRC has apologised after callers were unable to get through to call centres in the days following the Easter weekend, blaming 'extremely high levels of calls' from taxpayers.

Consumer confidence on the up

Consumer confidence in the UK rose in January, according to the Consumer Confidence Index Score from GfK NOP.

Employers advised to prepare for new agency worker rules

Employers are being offered advice on how best to deal with the new temporary worker regulations that are due to come into force next year.

SMEs urged to tackle problem of late payment

Too many smaller firms are failing to safeguard themselves against the problems posed by late payments.

Increasing VAT could 'hit' the recovery

Pushing up the rate of VAT in order to tackle the budget deficit could have a detrimental impact on the economic recovery, a new study has claimed.

Protect your business when your customers go under

What would you do if one of your major customers went under, owing you a substantial sum? Would you be able to recover the outstanding debt - or reclaim goods they had not paid for?

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